At face-value Kerry has a lovely life helping out her parents B&B. She organises the 'turnarounds' of visitors. But, behind the scenes, family life is very traumatic. This is made worse because no one wants to face up to it. Tellingly, breakfasts are eaten in silence.
Paul comes to stay and Kerry develops a new relationship. In the end, with Paul's help Kerry must face up to the problems in her life; alcoholism and depression.
It is heavy subject matter, but handled very well. The characters are very believable. I like Kelly's Gran, she's a Beach Boys fan! The first two thirds of the book let you get to know these sympathetic characters, so when the drama arrives in the final third you really feel for them.
Things do not end perfectly, but necessary corrections are made, as Kerry says "the turnaround always seem to take ages".